DayCasion

DayCasion AI Processing & Consent Policy

Effective date: October 30, 2026

This policy explains exactly when DayCasion uses artificial intelligence (AI), what information is involved, who processes it and how you control it. It supplements our Privacy Policy.

1. Our approach

2. Year in Review

Service. A separately purchased movie for one memory profile and either a completed calendar year or rolling twelve-month period.

What OpenAI receives: memory titles, written stories, dates and chapter names; the selected profile's name and category; relevant Life Story names and relationship; lower-resolution photo copies; the count and duration of voice and video recordings associated with each memory; whether a memory is marked must-include; and whether it belongs to a Life Story. OpenAI does not receive the original videos, voice or audio recordings, original full-resolution media, customer email, account credentials or payment information for this feature.

What OpenAI does: provides visual descriptions and assists with selecting memories and generating on-screen narrative text. These outputs may be imperfect. DayCasion performs automated checks and the finished movie is reviewed by an authorized person before delivery.

Shotstack rendering: Shotstack is a video-production service, not the AI story-writing provider. It receives links valid for approximately three hours to the chosen original photos, videos and audio recordings, and the on-screen text required to assemble the movie. Some render-request metadata may remain in Shotstack's own records under its terms after the hosted output is deleted.

Consent and choices: every movie order requires a separate, affirmative consent, recorded against that order with its disclosure version. No previous consent is reused. Before payment you can cancel without purchasing. After payment, while production has not started, the app offers Cancel order, which revokes that order's consent and stops its production. This cancellation window may last only a few minutes. Once processing has started, contact info@daycasion.com to request assistance. A paid-order cancellation does not automatically generate a refund; request a refund through Apple or Google, subject to their rules and applicable law. We cannot undo processing already completed by independent providers.

Storage: the produced movie, storyboard, generated descriptions and consent record remain private in DayCasion until removed or the account is deleted. DayCasion's account-deletion cleanup removes controlled movie and preview files; independent provider records may remain for their limited purposes.

3. Life Stories

Life Stories do not use AI. DayCasion does not transcribe recordings or write biographies with AI. If we offer such a feature in future, we will describe it here and ask for your separate, explicit permission first.

Information you record in a Life Story is used by AI only within the two features above:

4. Legacy Executor and the Eulogy (written using AI)

Eulogy is an optional one-time, non-recurring purchase (on its own or in the Complete Legacy Package). Because the eulogy is written using AI, it needs your explicit permission, which is separate from payment:

If Eulogy is purchased and permitted, DayCasion may send written memories and Life Story details from your My Life profile to OpenAI after an authorized legacy activation and a 24-hour stop period. This can include memory titles, stories, dates, chapter names, profile name, and Life Story names, relationship, birth details and other information you recorded. Original photos, video, audio recordings and other profiles' memories are not sent for the eulogy.

OpenAI generates a eulogy from the written records. The result is subject to automated controls intended to reduce invented events, but it may contain errors and is not routinely reviewed by DayCasion staff before authorized delivery. The executor receives the eulogy according to your Legacy Executor preferences. Your Legacy choices remain editable until the 24-hour stop period ends, so you can choose No Eulogy until then; after it ends, your choices are fixed for that legacy process.

Full Legacy Access does not use AI: it shares only the profiles and kinds of material you choose and save under Full Legacy Access, and nothing if you choose Don't share memories.

Deleting your account revokes remaining online executor access and deletes eulogy records controlled by DayCasion; it cannot erase copies already received by the executor.

5. How OpenAI handles the data

Our API requests are configured not to request stored responses for the features described above. OpenAI's applicable business-data terms generally exclude training on API content unless specifically authorized. Limited safety, abuse-monitoring or legal retention can still apply under the provider's terms, account settings and relevant endpoint behavior. For provider details, see OpenAI's API data controls.

6. Accuracy

AI-generated narratives can contain errors, omissions or interpretations that do not reflect your original memories. Contact info@daycasion.com about a delivered movie or eulogy that is inaccurate or upsetting. DayCasion may offer a correction or remake where feasible; movie refund requests are subject to the platform's rules and applicable law.

7. Other people in your memories

Your memories may include other people, including children. Before authorizing AI processing, consider your right to submit those materials and whether their information should appear in a movie. You control which profile and date period an order covers, and may mark up to 50 memories as must-include, subject to order eligibility.

8. Changes

If we add an AI feature, change AI providers, or send new kinds of information, we will update this policy. We will ask for your permission again before the change applies to you.

9. Contact

info@daycasion.com

Data minimization and processor roles

OpenAI receives low-resolution visual previews and the described text/metadata for story direction; Shotstack receives the original selected media through temporary URLs for rendering. The two providers serve different purposes, and consent must name both. An authorization for a eulogy does not authorize a movie, and consent to one movie must not be silently reused for another.

Errors, objection and paid-order remedies

For an undelivered Year in Review movie after production starts, contact info@daycasion.com promptly to request help or to object to further processing. We will review the production status, attempt a reasonable correction or remake where appropriate, and help you use Apple or Google refund channels if delivery cannot be completed. Provider processing already performed cannot necessarily be reversed. The Subscription, Refund & Digital Products Policy explains store refund procedures.